• Healthcare
  • EDUCATION

simplify the approach,
Maximize the results


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Mergers & Acquisitions



Assist with Due Diligence by providing an independent review of the clinical, financial and operational health of the organization. Clinical, Operational or Financial issues are revealed as well as strengths within the organization. An appraisal of the leadership is provided.


Market landscape and competitive dynamics are compiled to facilitate the projection of potential success of the company.



Strategy & Operations



Episode Management

Provide education and training on the episodic approach to home health. Evaluate the companies cost per episode and methods to provide high quality care, while achieving optimal outcomes and a healthy financial performance.


Interim Management

During times of top level vacancy, OHEN offers talented interim management to ensure your company does not waiver on performance.


System Conversions

Assist with vendor search, compatibility analysis, project management, training and conversion.


Operational Analysis and Assessment

From referral to discharge, an In-depth review of processes, structure and model of care. Guidance for implementation of a care delivery model that will optimize the strength of the company.


Operational Optimization

After analysis and assessment, OHEN will provide the key steps for implementing the most appropriate Care Delivery Model for your agency.


Value Based Purchasing (VBP)

Education preparation and operations under emerging reimbursement models.


Executive and Leadership Support

Training, mentoring and coaching new or existing leadership using High Five Leadership.


Regulatory Compliance

Review of policies/procedures, documentation and processes to ensure compliance to state and federal requirements.


Policy and Procedure Development

Provide oversight in development of policies and procedures that not only meet state and federal requirements but also compliant with accreditation standards.


Productivity Analysis

Review current productivity efficiency while providing appropriate industry standards with current staff. Assist with developing tool to measure effectiveness of staffing and productivity.


Strategic Planning

Conduct management strategic planning session and facilitate the development of strategic plans. Review results quarterly, provide feedback and continued support to ensure plans are successful.



Coding & Quality Review



A HCS-D and COS-C certified coder completes a quality review of the OASIS, identifying logic errors that typically produce a lower case mix weight.


ICD-10 coding is completed in compliance with regulatory and coding guidelines.



Nursing Legal Review



OHEN becomes part of the legal team and serves as the medical/nursing expert, helping attorneys and other legal professionals interpret records and charts, understand medical terminology and consult with them on healthcare-related topics.

  • Provide expertise and advice in medical processes
  • Analyze and review medical documents/charts
  • Study diseases, treatment methods, and explain procedures
  • Assist with interpretation of medical terminology
  • Prepare medical summaries
  • Conduct research


Performance Improvement



Survey Readiness 101
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Pre-survey analysis for accreditation, state and federal surveys. Home visits,chart reviews, policy/Procedure review, compliance to all standards. A complete survey, before the survey.

Post mock survey correction of deficiencies.

On site support during survey.


Development and implementation of post survey needs, including Plan of Correction.

Outcomes and Process Measures

Organization analysis of current scores, individual branch and clinician drill down.


One-on-one education with branch leadership to impact scores.



Leadership Development



Hartman Value Profile


The Hartman Value Profile is used to identify your leader's judgement capacity. A plan for personal growth is developed with each leader and one-on-one counseling is provided.



High Five Leadership


A philosophy of leadership breaking down generational barriers by identifying five key components to ensure continuity and commitment from all leadership.


Be Energetic

Be Consistent

Be Open

Be Trustworthy

Be Smart



Customer Service



Improve your employee, referral source and patient satisfaction with this exceptional customer service program. Every individual that works within your company affects the culture of your organization. OHEN will facilitate discussion with leadership to determine customer service needs.


In today’s growing competitive market, what set’s you apart? It needs to and should be exceptional customer service.



Financial



Education and Management of PPS


From basic appraisal to complex evaluation of the PPS reimbursement system, OHEN provides a tailored approach to your educational and management needs.

Reimbursement Review and Analysis


Evaluation of case mix, delivery of service, and top-license utilization will yield optimal outcomes both clinically and financially.

ICD-10 Coding


Contracted coding services.



Revenue Cycle Management



Subject matter experts can assist your company with the following:


  • Accounts Receivable Analysis
  • RAP submissions
  • Final Claim submissions
  • Edits/Audits to ensure compliance
  • On-line monitoring for payments
  • Payment Reconcillation
  • ​Payment Positing
  • Improve cash flow


Clinical Operations



Expert analysis including detailed documentation studies, utilization reviews, productivity/staffing analysis, new program development and the development of clinical training programs.


Home Care 101 Education


Clinical Documentation and OASIS Review - Detailed documentation review and report of findings. Facilitate plan to improve documentation and clinician engagement.


Document Education - Provide comprehensive OASIS education by COS-C Registered Nurse to ensure accuracy. From SOC to Discharge an all inclusive program for documentation on all visit notes.


Compliance Audits

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Using CMS billing regulations a complete review of the clinical record is performed.

Key Performance Indicators

Personalized measuring tools to capture and report on key performance indicators.



Sales & Marketing



Education and Training


Balanced approach to increasing your market share while improving your ability to serve all customers - both internal and external.


Specialty Programs


Working with your existing staff to develop programs specific to the needs of your customers.

Team Centered Sales Approach


OHEN will take your team through a one-day program to implement internal cohesiveness and steps for your operations and sales teams to be successful as one unit.

Strategies for Success


OHEN will facilitate your company to develop strategies that will enable success and organic growth.